Swift FM was founded on one simple belief: facilities maintenance should be fast, fair, and fully transparent — for property owners and service providers alike.
We built Swift FM to bring transparency and professionalism to an industry that's long been plagued by hidden costs, slow response times, and unclear pricing.
Our platform connects property owners with pre-vetted service vendors — and shows both parties exactly what the job is worth before a single wrench is turned.
Facilities maintenance has always been a fragmented industry. Property managers juggling dozens of vendors. Service providers chasing invoices. Clients paying bills they didn't agree to upfront. We saw the problem firsthand and decided to fix it.
Swift FM was founded in Maryland with a clear goal: build a platform that treats every work order like a professional transaction — with agreed-upon pricing, clear accountability, and real-time status updates from start to finish.
Today, Swift FM serves residential homeowners, commercial facility managers, government property administrators, healthcare facility operators, industrial building owners, Airbnb/short-term rental hosts, and construction site managers across all 50 states and DC. Our vendor network spans 86 service categories — from plumbing and electrical to solar panel installation, mold remediation, swimming pool maintenance, demolition, emergency locksmith, boiler repair, and everything in between.
Every work order on Swift FM follows the same transparent flow: the client sees the price, approves it, and only then do we release the job. The vendor sees their pay before accepting. And every step is tracked in real time — no phone tag, no surprises.
Every feature below ships in the core Swift FM platform — no add-ons, no integrations required.
When a client approves a quote, our matching engine instantly broadcasts the job to the top 3 best-fit vendors based on proximity, workload, specialty, and ratings. First to accept claims the job — no delays, no manual assignment.
Clients maintain a full asset registry — HVAC units, elevators, generators, and more. Set preventive maintenance schedules and the system auto-generates work orders before anything breaks. Bulk import via CSV for large portfolios.
Every work order is stamped with SLA response and completion deadlines based on priority tier — Emergency (2h), Urgent (4h), Standard (24h), Routine (48h). Overdue flags appear automatically in the admin dashboard.
Dedicated portals for enterprise FM partners and property management companies. Property managers onboard residents via invite link or building access code. Residents submit maintenance requests directly — emergency or routine — from any device.
Vendors must upload state-specific licenses, certificates of occupancy, or tax IDs for every state they claim to operate in. No vendor appears in dispatch results for a state until their documentation is verified by our team.
Vendors see their exact payout before accepting any job. Payments are processed within 5–7 business days after dual sign-off from both vendor and client. Emergency jobs and standard jobs follow the same payout timeline.
Swift FM is a Progressive Web App. Clients and vendors install it directly from their browser — no App Store required. Works on iPhone, Android, and desktop. Key screens are cached so vendors can access job details even without internet.
Every status change triggers instant SMS (via Twilio) and email (via SendGrid) to both client and vendor. No one is ever left wondering what happened to their job or payment.
Whether you need service for your property or you're a skilled tradesperson looking for consistent work — Swift FM is the platform for you.