Support Center

We're Here to Help You

Get answers fast. Reach our team by phone, email, or submit a support ticket — we respond to every request.

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Call Us Directly
Speak with a support specialist. Best for urgent issues or work order emergencies.
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Email Support
Detailed questions, billing inquiries, and account issues. We respond within 1 business day.
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Support Hours
Mon – Fri, 8 AM – 6 PM ET
Emergency dispatch coordination available 24/7 for active work orders. General support during business hours.
All systems operational — Swift FM platform is running normally. App, vendor dispatch, and billing systems are live.
Quick Help

Common Support Topics

Select a topic below or use the ticket form to reach us directly.

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Billing & Invoices

Questions about work order charges, invoice disputes, payment methods, or pricing quotes. We provide upfront, transparent pricing on every job.

Open Billing Ticket →
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Work Orders

Trouble submitting, tracking, or managing a work order. Issues with status updates, approvals, or service scheduling.

Open Work Order Ticket →
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Vendor & Service Issues

Report a vendor concern, service quality issue, or problem with job completion. We investigate and resolve every vendor-related complaint.

Report a Vendor Issue →
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Account & Access

Login problems, password resets, account setup, role permissions, or trouble accessing your dashboard.

Get Account Help →
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Technical Issues

App errors, browser compatibility, mobile app installation, notification problems, or platform performance issues.

Report a Tech Issue →
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General Inquiries

Questions about our services, coverage areas, onboarding as a vendor, property management partnerships, or anything else.

Send Us a Message →
Ticket Submission

Submit a Support Request

Fill out the form below and our team will get back to you within one business day.

Found in your dashboard under Work Orders
* Required fields. We respond within 1 business day.
Ticket Submitted — We're On It!
Thanks for reaching out. You'll receive a confirmation at the email you provided. Our team will respond within 1 business day. For urgent issues, call us directly at 240-755-1402.

Need a Faster Answer?

For time-sensitive work order issues, billing disputes, or urgent vendor concerns — our team is standing by. Call us directly for the fastest resolution.

Support agents available now · Mon–Fri 8 AM–6 PM ET
📞  Call 240-755-1402
Join Swift FM

Ready to get started?

Whether you need service for your property or you're a skilled tradesperson looking for consistent work — Swift FM is the platform for you.